Leveraging a Stalemate
CHALLENGE: T’it’q’et’s Towinock IR#2 (located in BC’s central interior) requires a water system upgrade. A primary concern for the community is that some individuals live with chlorine allergy and object to the use of chlorination for water disinfection as required by regulatory agencies.
SOLUTION: The community leadership invited the partners to meet with community members on several occasions to discuss treatment options, associated risks and alternative disinfection processes. These included ultraviolet technology and utilizing chlorination only in emergency situations, while removing chlorine residuals at specific homes.
KEY CONSIDERATIONS: Through conversation, the participants moved toward a collaborative mindset, exploring alternative solutions versus applying the historical “either/or” approach that had historically caused frustration and confrontation.
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Additional Case Studiess
Discovering Common Ground
Shifting from Sequential to Simultaneous
Breaking with Conventions
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